MDRx has partnered with leading software companies to provide the most robust, user-friendly and comprehensive dispensing platform in the market. 

The MDRx platform is time and date stamped allowing full track and traceability of all products managed in the system. MDRx includes a patient data import function that will allow the user to quickly import existing records into the system. Seamless import of incoming product data (including lots and expirations) allow the user to perpetually manage all aspects of inventory including: low inventory notifications, order placement, dispense transactions, adjudication, recalls, returns, inventory transfers, holds, and more. Because a typical prescription can be dispensed in near real time, MDRx will eliminate the need for return to stock, and reverse claims adjudications.

MDRx offers patient convenience, cost and time savings, while significantly decreasing the risk of prescription errors.  In addition, our platform provides immediate adjudication of claims from third party payers which insures quick and optimal reimbursement.


Secure web-based application accessible via all modern web browsers.

Efficient 3 Step Dispensing Process
Quick, easy to learn dispensing process that is easily integrated into your existing workflow

Print Drug Information Sheets and FDA Medication Guides
Integrated Drug Information sheets and numerous label templates reduce the amount of paper that needs to be printed at the time of dispense

Print Dosing Directions and Medication Guides in English or Spanish

Barcode Adaptation / Masking / Printing for patient charts and inventory

Automatic Patient Merging / Database Cleanup

Batch Reports for Extended Historical Reporting including data export format

Inventory Control

Formulary controls with default value functions
Restrict formularies and setup default values used for all inventory items received from repackagers and manufacturers.

Inventory tracked to Lot Number, Expiration Date
Accurately track inventory based on NDC/lot number/expiration date for accurate accounting and recall reporting.

Ability to Dispense Non-medication Products such as DME or Supplements
Ability to Auto-parse Shipment Requests by Predetermined Vendor(s)


Automated state PDMP Reporting including Zero Reporting in supported states
State PDMP reporting available for 39 states (including automated zero fill reports to selected agencies).

Monthly OIG/GSA exclusion checks

Fraud, waste, and abuse training

Yearly compliance attestations with third-party payers

Integrated Drug Pedigrees from suppliers

Fully-Functional DUR (Drug Utilization Review)

State-compliant medication bottle labeling

Customized patient medication compliance reports


Multiple Reimbursement Options including Cash Pay
Reimbursement options include cash pay, work comp, auto/PIP, personal injury, commercial adjudication/Medicare. Robust tracking and reporting based on reimbursement type.

NCPDP Claim Adjudication Capability
Electronic claim transmission to Third-Party Payors

Integrated RXBilling Application

Ability to Export or Transmit via NCPDP to Third-Party Billing Companies

HCFA-1500 Generation (with Editing Capability)

Customizable HCFA-1500 Templates

Personal Injury Invoice Generation

California PR-2 & FL DWC-10 Form Generation

State WC Fee Schedules with Override Capability

Ability to Receive Electronic Payment Remittance Files

Financial Reports to track Profitability, Aging, Payment History

Patient Responsibility Statement creation

Electronic Work Comp Claim transmission via Work Comp EDI


Customizable User Security Settings
Security roles and rights can be tailored for each individual user. Shared user accounts allow single user to access multiple locations.

Role-Based Security with individual overrides
Several user roles available along with many individual rights customizations including restrictions for inventory adjustments, patient editing, and medication ordering.

Full Historical Tracking / Audit Trail
Every action is tracked in the system by user and date/time to provide full audit trail and to ensure HIPAA compliance.

HIPAA (HITech) compliant application with external audits performed yearly
Our HIPAA (HITECH) Policies and Documents were designed by, and are periodically reviewed with, McDermott, Will & Emory's Chicago-based Healthcare IT Group. End users are required to electronically acknowledge our HIPAA (HITECH) documents after their initial log on.

IP Address Restriction based on User or Location

Login Failure Controls / Turing Images

Servers hosted in Rack Space (NYSE: RAX) Secured Data Center

All communication with servers is secured via TLS Protocol

Dedicated Firewalls and DDOS attack mitigation procedures used to prevent intrusion

External Penetration and Vulnerability Scans performed on a regular basis


SureScripts® Certified including EPCS for controlled medications
One of the only in-office dispensing applications that is certified to receive controlled medication prescriptions

Ability to import patient data from legacy systems
Import patient data including insurance and employer information from legacy dispensing systems or electronic medical records

EMR integrations with many of the leading EMR systems

Ability to receive e-prescriptions via SureScripts

Custom application API that can be used by practice systems to communicate

Third-party billing party integrations

Integrated billing and collection application (RXBilling)

Integrated fax server for external prescriptions

Integrated vendor ordering requests